Part of AirAsia’s 1st batch of ASEAN flight attendants
AirAsia trainee graduates :Ms. Charlene Eing Suet Mei (Best Student Batch 85 ), Mr Johnson Ariyanakul ( Best Overall Trainee ) and Ms. Krittaya Leangtrakul ( Best Groomed Female )
AirAsia, the world’s best low cost airline held its first ever Asean Crew Complement Graduation ceremony at AirAsia Academy’s multi-purpose hall here today, which saw 68 trainees proudly graduating as the first group of ‘Asean’ flight attendants.
AirAsia Group CEO Dato’ Sri Tony Fernandes made a surprise congratulatory speech through a video recorded earlier from his hospital bed, where he has been resting since Monday night. He is discharged today.
Addressing the graduates, he said: “Remember this day as it is a special day for you. Be the best, live your dreams. You’re in a wonderful company that allows you to live your dreams. Like I always say, dare to dream, believe the unbelievable and never take no for an answer.
“To all parents and friends, it is a proud day for all of you. It is not easy to be a flight attendant, ramp agent or guest services person. It takes lots of hard work and dedication, to earn and keep up the reputation of working for the world’s best low-cost airline. Be the best, smile and enjoy yourselves at AirAsia. Congratulations and good luck,” he said.
This graduation ceremony marked a historical moment for the airline, where for the first time it presented the first batch of an all-Asean flight attendant graduates. This has been a long awaited dream for AirAsia, in line with its effort be recognized as an Asean airline.
Of the 68 graduating flight attendants, 27 were Malaysians, 22 Thais, 14 Myanmarese, 3 Indonesians and 2 Singaporeans.
Meanwhile, Dato’ Kamarudin Meranun, Deputy Group CEO said, “While other airlines are cutting capacity and retrenching staff, AirAsia continues to grow and keeps on hiring. It is indeed our dream to have an all-Asean crew flying on one same flight. As an Asean airline, an all-Asean crew is very important as it reflects our passion in projecting the beautiful image of Asean to the world.
“It will also provide a good opportunity for the flight attendants to know more about other cultures, which in turn make them more hospitable to our guests and be sensitive to the needs of different people with different cultural backgrounds. We believe that each and every one of our guests is unique, hence such quality in our FAs will ensure the delivery of superior services and greatest flying experience,” he concludes.
AirAsia Academy instills the best discipline and passion into its trainees. Even during initial selection process, AirAsia recruiters look for individuals who have a lot of passion in the job and of course those who are proud to be associated with the world’s best low cost airline.
The ceremony also celebrated the graduation of 29 Guest Services trainees (from Bangladesh, Hong Kong, India, Malaysia, Singapore and Thailand) and 22 Ramp Agent trainees (Malaysia).
Emphasis on human capital is central to AirAsia’s philosophy, and has been its winning formula. AirAsia was recently named the world’s best low cost airline through a poll of 16 million air passengers by Skytrax. AirAsia also received the A320 Family Operational Excellence Award from Airbus in recognition of its service record with the single aisle aircraft type.
The AirAsia Academy, located barely 2 kilometres from the Low Cost Carrier Terminal where AirAsia headquarters is located, was set up in 2005 with the objective of meeting the human capital requirements of the rapidly growing airline. AirAsia has grown its aircraft fleet from just 2 in 2001 to 76 today, while its staff strength grew from 200 to over 6,000 presently. Apart from Kuala Lumpur as its main hub, AirAsia’s other major hubs are Bangkok and Jakarta.
AirAsia Academy provides initial and recurrent training courses for pilots, flight attendants, guest services agents, ramp agents and engineering, as well as an induction programme for all new AirAsia employees.
The Academy is equipped with 6 flight simulators comprising 4 Airbus A320s, 1 Airbus A330 and 1 Boeing 737 which are run and maintained by CAE, a leading provider of integrated training solutions and advanced simulation and control technologies to the aviation industry.
The Academy is staffed by instructors who are experts in their respective fields to provide required training that meets international and the respective countries’ civil aviation standards.
AirAsia Academy is touted to have the most advanced aviation training facilities in Asia.