11 August 2009
Polonia Airport management has filed a report against low-cost airline Air Asia with the Directorate General of Air Transportation and the Minister of Transportation for alleged poor services which sparked violence on Sunday.
Airport administrator Rajali Abubakar said Monday he had suggested that the government take action against the Malaysian-based airline company.
“They have violated aviation regulations, specifically concerning flight delays and cancellations,” Rajali said.
Hundreds of passengers vandalized a number of chairs and trolleys at Medan’s airport on Sunday as they vented their anger at Air Asia for delaying their flight to Jakarta until noon on Monday. The passengers, who mostly work in Jakarta, also detained a member of the company’s ground staff, Imron Roni Harahap, for hours.
Rajali said an Air Asia representative had apologized for the delay, but the airport operator would proceed with administrative measures against the airline.