Thursday, January 21, 2010

AirAsia introduces self check-in

20 January 2010

SEPANG: AIRASIA BHD has introduced self check-in kiosks at the low-cost carrier terminal (LCCT) here and certain regional airports as a faster and easier way for passengers to check in.

The other airports are at Johor Bahru, Kota Kinabalu, Kuching, Jakarta, Bali, Bangkok, Phuket, Chiang Mai and Hat Yai.

Passengers may also use the airline's web-based check-in service for added comfort and convenience, it said in a statement today.

AirAsia said these services were part of its continuous efforts of using ICT to exploit TECHNOLOGY and practise cost efficiency.

These services will help prevent airport congestion, long queues and reduce waiting time at no additional cost.

"We have invested quite a significant amount to develop our ICT facilities in order to keep up with global standards. This new service is relatively easy to deploy, saves cost and benefits both guests and AirAsia.

"As Asia's biggest low-cost carrier with a strong domestic and extensive network within the Asean region, we believe our amazing low fares and innovative services have an edge over the masses and empower more travellers to fly with us," said AirAsia group CEO Datuk Seri Tony Fernandes.

By Lam Jian Wyn
The Edge

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