Sunday, March 1, 2009

AirAsia guests commend self check-in facilities

19 Feb 2009

AirAsia guests have commended the airlines’ latest addition to its self check-in facility - the web check-in that was made available from 17-Feb-09. With the new innovation, air travelers can now save time on pre-departure procedures by using the free-of-charge web check-in facility implemented across AirAsia and AirAsia X’s entire network.

The web check-in facility allows AirAsia and AirAsia X guests to skip long check-in queues at the airport if they web check in at AirAsia’s website from 48 to 4 hours before their scheduled flight departure. Web check in is available for all AirAsia and AirAsia X flights.

During web check-in, guests may also opt for AirAsia’s Baggage Supersize and “Pick A Seat,” new services that allow for carriage of more baggage weight and the option to choose seats, respectively. “Pick A Seat” has been smoothly implemented on all AirAsia flights beginning 17-Feb-09.

AirAsia’s web check-in is complemented by the self check-in kiosks that allow self-check in from 6 to 1 hour before departure. Airports that allow kiosk check-in include those in Malaysia (Kuala Lumpur, Johor Bahru, Penang), Thailand (Chiang Mai, Hatyai, and Phuket) and Indonesia (Jakarta and Bali).

No comments: