AirAsia to resume flights to Bangkok Friday

BANGKOK, WED:

Budget carrier AirAsia will resume its commercial flights to and from Bangkok via the Suvarnabhumi International Airport on Friday.

All its 108 flights scheduled for Friday will take off and land at the US$3.5 billion airport which was reopened for limited flights Wednesday after thousands of anti-government protesters left the building this morning following an eight-day siege.

The airport was closed at 9pm on Nov 24, paralysing Bangkok’s air travel and stranding over 300,000 foreigners.

AirAsia and its Thai subsidiary had to cancel an average of 100 flights daily, but mounted several rescue flights to and from the Utapao Airport located at a naval base near Pattaya.

“We would like to caution guests (passengers) that as the AirAsia call centre has been overwhelmed with calls, guests may face difficulties getting assistance. However, guests may obtain latest updates on AirAsia flights on AirAsia.com,” it said in a statement.
The airline said that beginning Tuesday, more rescue flights were mounted to ferry stranded passengers to Chiang Mai, Phuket, Kuala Lumpur, Singapore, Macau, Shenzhen and Hong Kong.

AirAsia also advised its passengers affected by the cancellations that they would automatically receive a credit shell that could be used to book new AirAsia flights.

The credit shell is to be redeemed within three months for their future travel to any AirAsia (except AirAsia X) destination. Passengers with membership login account numbers are able to utilise credit shell for Internet bookings.

Passengers who have purchased the AirAsia GoInsure Travel Protection are advised to call the 24-hour AIG Travel Assist at +603-27725622 if they need help in obtaining accommodation or other forms of travel assistance, or want to file a claim.