AirAsia Is World's Best Low Cost Airline

03 April 2009

KUALA LUMPUR -- AirAsia took Skytrax's "World’s Best Low Cost Airline" award in a ceremony held at the Aircraft Interiors Expo 2009 in Hamburg, Germany on Wednesday.

In a statement here today, AirAsia said the award, given by Skytrax under the 2009 World Airline Awards, was handed to AirAsia following a survey, which lasted eight months, covering interviews with more than 16.2 million travellers.

It said the award followed the final results of the annual World Airline Survey by Skytrax between August 2008 and March 2009 and which had respondents from diverse nationalities.

The survey evaluated passenger satisfaction for an airline's products and service standards.

AirAsia said the highly regarded award, also dubbed as the "travellers' choice", has cemented its competency in providing excellent and value-for-money services through its incessant innovations and trend-setting measures.

"The award marks a major milestone for AirAsia as the award is acknowledged the world over and the only award to be conferred based on independent judgements of our very own guests," said Datuk Seri Tony Fernandes, AirAsia's group chief executive officer.

Meanwhile, Skytrax chief executive officer, Edward Plaisted said the dramatic growth of low cost airlines across the world in the past two years has made the award won by AirAsia as one of the most fiercely contested under the Skytrax awards.

London-based Skytrax, established in 1989, are specialist research advisors to the air transpot industry.